Leading courageously often involves sharing feedback, both bad and good, with those around you. But feedback can be really hard to give, and it’s even harder to take. It helps to view it in terms of being constructive, helping people grow, or destructive, which simply seeks to “fix” people.
When was the last time someone gave you some really tough feedback that stung, but brought about positive change?
Consider this example from Bill’s days working at Accenture. It was time for a performance review, and his manager has some critical feedback to offer. But how he set up the conversation made all the difference in whether Bill would act upon his advice.
Watch this 3 minute video to hear the rest of the story!