Updated July 2022 It may surprise you that your job as a leader is to make people uncomfortable. Why? Because people learn, develop, and progress in a zone of discomfort, not comfort. It is in the pursuit of challenges that are hard, scary, and uncomfortable that...
You hear a lot about the importance of metrics in organizations. When it comes to behavior and performance, as the saying goes, you get what you measure. It’s also said that you can’t manage what you can’t measure. While it is important for leaders to make...
Bill Treasurer, our Chief Encouragement Officer, was recently honored to be interviewed by 33 Voices, a global conversation about all things that matter in life and business. Bill had a great time, joining the ranks of the world’s thought leaders, and sharing with the...
I owe you a big apology. For over twenty years I’ve been an active contributor to the complexification of leadership. I’ve been a card-carrying member of the Legion of Leadership Complexifiers – the LLC. Sure, we’re well-intentioned, but too often our leadership...
Employee engagement is one of those hot topic leadership areas. The evidence is overwhelming that when employees are highly engaged at work profits and performance dramatically increase. When employers genuinely care about their employees, and their employees...
Photo Source Over the years I’ve worked with a lot of leaders who prefer that all consequential decisions be “evidence-based.” Such leaders place a premium on data and measurability. But there is a point at which measurability gets in the way. When an organization...
Fear is bad for business. It lowers morale, engagement, and ultimately performance. Despite the overwhelming evidence about fear's debilitating impacts on performance, many leaders still resort to stoking people’s fears to get work done. Margaret Wheatley, author of...
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