Be Real: Lead From Your HEART

Be Real: Lead From Your HEART

As a practical matter, it’s a good idea to care about your people. When they know you care about them, they will care about you—and your success. In fact, you’ll know that you’re truly a leader who cares when the people you lead start seeking and valuing your input,...
The Courage To Make Mistakes

The Courage To Make Mistakes

Sara Blakely, founder of Spanx, shares a story from her childhood rooted in the ability to make mistakes – a perspective that helped her build a company with just $5000 and turn it into an international retail powerhouse. Each weekend, her dad would sit down and...
What Is Your High Dive?

What Is Your High Dive?

A lot of people ask me, “How did you get interested in the virtue of courage?” My answer? It actually started with a profound fear – the high dive! I was never a great athlete as a kid, but one day at the local pool I “accidentally” did a...
How To Train For Courage

How To Train For Courage

Courage can be transformative. BUT how do you train for courage? Now that’s a good question. We’ve talked now about the transformative potential of courage, both to your people and to your organization. But how do you unlock that potential? Let’s dive into that. I’ve...
Service With Sprinkles Takes Courage

Service With Sprinkles Takes Courage

What makes a great cookie special? Sprinkles! What makes great service special? Innovative service. Chip Bell expands on this theme in his newest book, Creating Awesome Experiences Through Innovative Service, and shares a few of those thoughts in this delightful post....