The Best Part Of Leading

The Best Part Of Leading

Leadership is hard work. It takes making accurate decisions based often on inaccurate or incomplete data. It requires bringing about change and contending with the resistance that it prompts. It requires caring about those you lead, but remaining objective enough not...
Service With Sprinkles Takes Courage

Service With Sprinkles Takes Courage

What makes a great cookie special? Sprinkles! What makes great service special? Innovative service. Chip Bell expands on this theme in his newest book, Creating Awesome Experiences Through Innovative Service, and shares a few of those thoughts in this delightful post....
Lessons From The Stars

Lessons From The Stars

Leaders Open Doors for MORE than Just the Top Performers A Guest Post by Eileen McDargh This summer, we spent nine days of backpacking in the Pioneer Basin region of the Southern CA High Sierras. The 12,000-foot Mono Pass assured us that we were well tucked behind...